The hype is loud; budgets aren’t infinite. Here’s a practical 2025 roadmap we’re recommending to SME leaders. 1) Start where revenue happens Add AI assistants to handle FAQs, lead capture, and order/status queries. Use guided flows in checkout or booking to lift conversions without a redesign. 2) Build a usable data spine Centralise operational data...
2025 Digital Playbook for SMEs: Practical Wins in AI, Cloud, and Security
