Call Center

GreenSoftech is hiring Call Center Persons for its Lahore office.
This role is designed for individuals who have excellent communication skills and enjoy interacting with customers. Selected candidates will handle inbound and outbound calls, assist clients with inquiries, and ensure customer satisfaction. This position offers a great opportunity to gain experience in a professional call center environment while contributing to the company’s growth.

Key Responsibilities

– Handle inbound and outbound calls professionally.
– Provide accurate information about company products and services.
– Resolve customer inquiries, complaints, and requests efficiently.
– Maintain and update customer records in the CRM system.
– Follow up with clients as required to ensure satisfaction.
– Achieve daily, weekly, and monthly performance targets.
– Prepare basic reports and share updates with management.

Required Qualifications

– Minimum education: Intermediate; Bachelor’s degree preferred.
– Excellent communication skills in English and Urdu.
– Ability to handle calls confidently and professionally.
– Strong problem-solving skills and customer service orientation.
– Punctual, responsible, and committed to onsite work.

Preferred Qualifications and Benefits

– Competitive salary based on experience and performance.
– Opportunity to work on local and international campaigns.
– Professional and growth-oriented working environment.
– Full-time position (9:00 AM – 6:00 PM).
– Onsite location: Chauburji Park, Shamnagar Rd, Block B, New Chauburji Park, Lahore, 54000, Pakistan.
– Monthly salary range: Rs30,000 – Rs45,000 (plus incentives/bonuses).

This role is ideal for motivated individuals who want to build a career in customer service and sales, and grow with a dynamic company like GreenSoftech.